Arun George(How-to) The UX of AI ChatbotsIn this video, I discuss the main building blocks of Chatbots — Utterances, Intents, Entities.1 min read·Feb 5, 2022----
Arun GeorgeQ&A What are some of the best practices for Chatbot content writing? (Audio)1 min read·May 26, 2020----
Arun GeorgeinUX PlanetDesign Process for Chatbots Under 5 MinutesChatbots are everywhere! And it’s a good thing considering how much money it can save for enterprises through self-service. Bots can be…5 min read·Oct 9, 2019----
Arun GeorgeI’m @ NuanceI’m super excited to announce that I’ve joined Nuance Communications to help design Chatbots and Virtual Assistants. I’ve always been a fan…1 min read·May 22, 2018--1--1
Arun GeorgeProduct Tank TalkI’ll be giving a talk at Product Tank this month on how to bring user-centered design process to voice experience. I’ve noticed that most…1 min read·Mar 2, 2018----
Arun GeorgeinUX PlanetHeuristic Evaluation — Voice DesignHi there! Designing voice interfaces can be hard and even harder to evaluate. For a quick inspection of your voice-based designs, a…3 min read·Feb 16, 2018----
Arun GeorgeinUX PlanetVoice UX Process Under 5 MinsIt seems there’s always something to be mentioned about voice interfaces these days. Now that’s a great thing, really. Voice after all is…4 min read·Feb 11, 2018--2--2
Arun GeorgeUX Process for voiceContext Gathering — Business goals/stakeholder interviews — Core frequent usage of tasks — Competitive analysis — Understanding brand’s…1 min read·Feb 3, 2018----