How to select the right NLP tool for your customer experience needs
Published in
7 min readSep 9, 2020
Selecting the right text analytics Natural Language Processing (NLP) tool, especially when you’re starting out, can be overwhelming due to all the choices that are available. It can be uncertain and hard to predict whether the choice you make will bring the best Return on Investment (ROI). Selection of the right NLP tool is crucial in achieving optimal performance and…
