Rise of the Chatbots — Conversational Commerce
Published in
3 min readNov 19, 2020
Everyone loves shopping and chatting; it’s the combination of them, doing both at the same time that excites people most often.
In today’s digital age, while consumers have all that they can ask for — convenience, speed, offers, and ease of buying and shopping — they still crave and want something more, a personal touch that’s evidently lacking.
