The Best Chatbot Companies in 2020 — The ChatC Group

Published in

Chatbots Life

4 min readNov 25, 2020

Chatbot development is becoming more popular as the demand for smart automation increases. The chatbot market is projected to grow from $2.6 billion in 2019 to $9.4 billion by 2024. There are a variety of benefits that chatbots offer, depending on your company’s specific use case. Chatbots can deliver many different results; they:

Are accessible 24/7
Allow for work automation
Are cost-effective
Allow for faster onboarding
Are a virtual personal assistant
Allow for increased customer satisfaction
Are an alternate sales channel

The 5 Best Chatbot Companies

There are hundreds of chatbot companies, so it can be hard to find the best one for the needs of your business. We’ve highlighted 5 of the best chatbot companies to save you time.

1. BotsCrew

About: BotsCrew is a global leader in chatbot development with offices in London, UK, and Lviv, Ukraine. Founded in 2016, it designs and develops custom AI chatbots to help small and medium enterprises. BotsCrew prides itself on how effectively it brings unparalleled customer experience to the market. The chatbots ensure workplace routine automation, 24/7 customer support, and high user engagement.

Specialty: BotsCrew specializes in developing custom conversational AI chatbots for startups and Fortune 500 companies.

Price: $10,000

Recognitions:

Top chatbot development company by Clutch in 2017 & 2018.
Top 30 Artificial Intelligence Companies in 2019 by Techreviewer.
Top 50 Chatbot Development Companies in 2019 by Manifest
Listed amongst 15 of the Best Whatsapp Chatbot Tools to Use in 2020 by InfluencerMarketingHub

2. Chatbots.Studio

About: Chatbots.Studio is a leading conversational design and UiPath company. It helps to automate businesses and build new communication channels in messenger apps (e.g. Viber, WhatsApp, Facebook Messenger, etc.).
Specialty: Chatbots.Studio specializes in Robotic Process Automation, which delivers high-performance business tasks and processes. Custom AI chatbots help businesses to move their customer experience to the next level.

#1 Chatbot development company according to Recovendor
#2 Chatbot development company according to Clutch
#1 AI developer in Lviv
Visa partner
Viber partner
PrivatBank partner

3. Masters of Code

About: Founded in 2004, Masters of Code combines technology, people and partners to help organizations transform their customer experience to create a competitive edge. They make customer interaction easy and deliver a great customer experience, which translates into their clients achieving their business goals.
Speciality: Masters of Code specializes in AI-powered chatbots, as well as conversational solutions.
Price: $25,000

4. MobiDev

About: Founded in 2009, MobiDev helps businesses create new software products so they can focus on their business and clients.
Specialty: Web development, mobile development (iOS/Android and cross-platform)
and machine learning/AI applications.
Price: $10,000
Recognitions:

5. PixelPlex

About: Founded 2007, PixelPlex is a company that transforms cherished ideas into products that perform well, inspire, and win international recognition.
Specialty: IT consulting, customer engagement via UI/UX, and enterprise application development, including customized AI chatbots on multiple platforms.
Price: $25,000
Recognitions:

350 successful projects
$500m raised via solutions they’ve built
2 unicorns captured (Projects valued over $1 billion)
150M end users engaged
100+ qualified specialists
120 countries using our products

Chatbots Can Transform Your Business

There are a variety of chatbot developers that can help your company improve customer service and streamline processes. But to fully capitalize on your investment, you need to ensure that the specialty of the developer matches your business’s use case. The fastest way to source the correct development team is by partnering with an experienced chatbot consultant.

Are you interested in learning how to outsource your chatbot development and project management to save yourself time and money? References: Get in touch with a Chatbot Consultant today to have your questions answered!