Top 9 Reasons Why Every Company Needs A.I

Surya Chandana
Chatbots Life
Published in
5 min readSep 18, 2022

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How Artificial Intelligence Affects Your Business

Introduction

Artificial intelligence is slowly permeating into every industry as technology moves forward. However, as it becomes more popular, companies are starting to get concerned about the future. Innovation — and productivity — aren’t what they used to be in today’s world. You see, your employees will no longer be able to focus on their single task, because computers do this for you all day long. You might already know about A.I., or other forms of machine learning, but now is a good time to sit back and think about what innovations could change your business in the near future.

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A.I Everywhere

Artificial intelligence (A.I.) is a broad area of computer science that deals with the creation of computer systems able to perform tasks, activities and decisions that normally require human intelligence. These tasks are usually carried out through the use of data and logic, but they can also be carried out by a human interacting with a machine. In this article, we’ll look at the top 10 reasons why every company needs A.I.

AI is no longer just about voice assistants or chatbots. AI has become an essential part of our lives, from self-driving cars to smart homes, and it’s only going to get more pervasive in the future. Here are 9 reasons why every company needs artificial intelligence:

  1. Quick and efficient decision making for companies
  2. A.I will augment human intelligence
  3. A.I Improved productivity
  4. Enhanced customer experience
  5. Addresses the issue of fake news and information
  6. Enhance service delivery and improve network performance
  7. Improved Security
  8. Machine learning used in fraud detection and risk management in financial institutions
  9. Bots can improve customer support services in companies by enabling users interact with machines through voice, phone, etc.

Quick and efficient decision making

A.I. will help businesses make decisions faster and more accurately. The technology can be used in industries like manufacturing, logistics and financial services where data is important to the business. The A.I.-powered robots at Amazon’s warehouses are able to scan packages quickly, saving human workers from having to do so manually.

A.I will augment human intelligence

The ability to make decisions, learn from data and improve based on feedback is one of the biggest promises of AI. The more data companies have about their customers, the better they can target them with relevant offers. Artificial intelligence will also help companies predict customer behavior and deliver more personalized marketing campaigns.

A.I improves productivity.

Artificial intelligence is a computer program that can perform tasks that a human would be able to do. It uses algorithms and data analysis to make decisions, which can improve your company’s productivity.

AI can help companies with complex decision-making processes by automating some of these processes. For example, an AI-powered chatbot could be used to answer customer service questions or provide information on products or services.

Enhanced customer experience

Artificial intelligence can enhance customer experience. A.I. can help companies improve the way they communicate with customers, simplify the experience and make it intuitive.

For example, it’s not uncommon for a company to send out an email newsletter that contains a link to a product page on the website. Customers who click on the link can expect to be taken to a new page where they can purchase the product or receive more information about it if they select that option. But what if A.I. could automatically find, categorize and organize all of this information?

Photo by Possessed Photography on Unsplash

This could eliminate much of the work that is currently done by marketers, making their jobs simpler and more efficient. And it would eliminate any confusion for customers who may not understand why they’re seeing certain things or being directed to certain pages in relation to one another (or even why they’re receiving an email at all).

Fake news and information

Fake news and information have been part of politics in different parts of the world for a long time, but recently they have become more prevalent in the United States and other parts of Europe and Asia as well. One way A.I. would help address this problem is by allowing companies to identify fake news stories or information on their own websites before they publish it to their readership base or customers.

Companies will also be able to identify fake followers on social media accounts so that they can verify that these accounts are fake and not actually real people who are following them on social media sites like Facebook or Twitter.

Enhance service delivery

One of the major benefits that AI can provide to the network is its ability to analyze traffic patterns.

It can also be used in network management to monitor and optimize network performance, as well as enhance service delivery by improving the quality of customer experience.

Improved Security

The threat of cyber security is an ever-present concern for all companies. The most common type of attack is a DDoS attack, which can be prevented by using AI to block the attacks before they happen.

AI has been used to create algorithms that detect malware and other types of cyber attacks. These types of attacks are becoming more and more sophisticated, so AI will be necessary to combat them.

The use of AI in cyber security has been increasing over the years. The use of AI in this field has been increasing rapidly because it can help detect fraudulent transactions, track down cyber criminals, and more.

Risk management in financial institutions

Machine learning is used in fraud detection and risk management in financial institutions. It helps to detect patterns and anomalies that can be used to identify potential frauds. Machine learning tools are also used for risk assessment and credit scoring, which helps the banks know their customers better. This is because they have a large volume of data that can be analyzed by machine learning algorithms.

Improved Customer Support Services

Artificial intelligence (AI) bots are the next evolution in customer service. They can improve the efficiency of customer support services by enabling users interact with machines through voice, phone, etc.

The bots can be used for virtual assistants like Siri, Alexa and Cortana; chatbots that can be used for self-service tasks; and bots that can provide information to customers about products or services.

For example, if you’re looking to buy a new car but don’t have enough time to research it online, you could use a bot to help you narrow down your options. You could then schedule a meeting with the dealer who’s got what you need — say, a hybrid SUV — and ask questions about its features and pricing options.

Takeaway

Artificial intelligence (AI) is among the most promising technologies of our time. It’s capable of disrupting market landscapes and transforming business models around the world. AI is increasingly prominent across sectors (ranging from automobiles and healthcare to finance and retail) and its potential to bring value to businesses is significant. It’s not hard to see why AI is stirring up so much excitement. Enterprises everywhere are beginning to consider how AI can help them become more innovative, operate more efficiently, and scale their operations.

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Machine learning engineer, living and learning in Artificial Intelligence. You can find me on LinkedIn https://www.linkedin.com/in/chandana-surya-332872193