Why companies should fall in love with Chatbots
Published in
5 min readJul 14, 2021
Chatbots have been around for decades, but they are just now starting to get popular with businesses. Research Dive has published a report on the global chatbot market. According to the report, the chatbot market is predicted to reach $19,570 million by 2027, from a significant market size of $2,568.3 million. In the year 2019, at a growth rate of 28.7%